Cancellations and Refunds

Cancellation

  • As a general rule you shall not be entitled to cancel your appointment once you have received confirmation of the same.
  • We reserve the sole right to cancel your appointment in the following circumstance:
    • failure to contact you by phone or email at the time of confirming the appointment details,
    • unavailability of doctor requested by you at the time of appointment, or
    • failure due to reasons beyond our control.

Refunds

  • You shall be entitled to a refund only if you pre-pay for your appointment at the time of requesting for appointment and only in any of the following circumstances:
    • Us cancelling your order due to (A)failure to contact you by phone or email at the time of confirming the appointment details and
    • unavailability of doctor requested by you at the time of appointment.(C) failure due to reasons beyond our control.
  • Our decision on refunds shall be at our sole discretion and shall be final and binding.
  • Refunds for cancelled appointment are done through an instant credit to your account.