Terms And Conditions

Whitetap Technoservices Private Limited CIN U74999PN2016PTC157883, registered address: Wing B, Flat No.7, First Floor, H. No 416 Mangalwar Peth, Pune - 411011, Maharashtra INDIA (“Whitetap”, “Company”) is publisher of internet resource and mobile application (“RxHealth and RxHealth.co”) owns and operates through service provided through www.RxHealth.co (Web site and RxHealth Mobile Application)

RxHealth is an online platform that allows and applies to medical practitioner (whether an individual professional or an organization) or similar institution wishing to be listed, or already listed, on the Website, including designated, authorized associates of such practitioners or institutions (“Practitioner(s)”); A patient, his/her representatives or affiliates, searching for Practitioners through the Website (“End-User”); This Agreement applies to those services made available by RxHealth on the Website/Mobile Application, which are offered free of charge to the Users (“Services”), including the following:

RxHealth is an online health platform that provides a variety of online and online-linked health products and services to patients for health related information and resources. RxHealth’s certified doctors can resolve many of your medical issues, on-demand, via text based and phone or video (not applicable in all cases) consultations from wherever you happen to be.

  • For Practitioners: Listing of Practitioners and their profiles and contact details, to be made available to the other End-Users and visitors to the Website/Mobile Application
  • For other End-Users: Facility to
    • Create and maintain ‘Health Accounts’
    • Search for Practitioners by name, specialty, symptom, and geographical area, or any other criteria that may be developed and made available by RxHealth
    • To make appointments with Practitioners.
    • To rate and review the Practitioner.
    • To seek advice when Practitioner is not available.

The use of the Services and access and use of the Website along with use of Mobile App (collectively referred to as “Facilities”) is governed by the terms of this Terms of Use and is subject to the disclaimers mentioned on the Website (“Disclaimers”) and Privacy Policy (“Privacy Policy”). The Disclaimer and Privacy Policy are incorporated into this Terms of Use by reference. This Terms of Use along with the Disclaimer and Privacy Policy are hereinafter referred to as the “Agreement”. Accordingly, your use of the Facilities and all matter related thereto shall be governed by the Agreement.


RxHealth is designed to support the health decisions and choices that you make. These decisions and choices are yours, and we believe that you, in connection with the advice you receive from your doctor or other professional healthcare provider, are the best decision maker about your health. We cannot make decisions for you. What we can do is help you find good health information and connect with doctors for in-person information. On RxHealth you can ask and find informational questions and related educational answers by Medical Experts. The site is not a place for the practice of medicine, but Medical Experts on site can be a resource for reliable, relevant general health information. We hope these services will be of value to you. Please use them responsibly. Even if your real life doctor is on RxHealth, personal medical advice, treatment or diagnosis are not permitted through RxHealth, and by using RxHealth you agree not to solicit these or use any information as if it were personal advice, treatment, or diagnosis. This applies both to public interactions on RxHealth as well as to Paid consultations. Whenever you want personal medical advice, treatment, or diagnosis, you should contact your physician or professional healthcare provider and see them in person. We do allow you to connect privately with physicians for consultations and second opinions – but consultations are not for physical examination, diagnosis, prescription or treatment.


The use of the Facilities shall be subject to the acceptance, confirmation and ratification of the Agreement. If the terms of the Agreement are acceptable please click on the ‘I Agree’ at the end of this page. As soon as you click on ’I read and Agree’, you shall be entitled/allowed to access, browse or otherwise use the site or Mobile App. Further, The use of the Facilities as well as of information, content, tools, features and functionality located on Website/Mobile Application constitutes the agreement, ratification and acceptance and to be bound by the Agreement, as amended from time to time. It is the responsibility to review the Terms of Use which are subjected to change or amended time to time without notice.

By downloading or accessing the Website/Mobile Application to use the Services, you irrevocably accept all the conditions stipulated in this Agreement, the Subscription Terms of Service and Privacy Policy, as available on the Website, and agree to abide by them. This Agreement supersedes all previous oral and written terms and conditions (if any) communicated to you relating to your use of the Website/Mobile Application to avail the Services. By availing any Service, you signify your acceptance of the terms of this Agreement. The Company reserve the right to modify or terminate any portion of the Agreement for any reason and at any time, and such modifications shall be informed to you in writing, You should read the Agreement at regular intervals. Your use of the Website/Mobile application following any such modification constitutes your agreement to follow and be bound by the Agreement so modified. You acknowledge that you will be bound by this Agreement for availing any of the Services offered by Company. If you do not agree with any part of the Agreement, please do not use the Website/Mobile Application or avail any Services. Your access to use of the Website/Mobile Application and the Services will be solely at the discretion of Company. The Agreement is published in compliance of, and is governed by the provisions of Indian law.


On the installation of the mobile application the Company grants you permission to the use of the Facilities. Your right to access and use Website/Mobile Application and the Service is personal to you and is not transferable by you to any other person or entity. You are entitled to access and use Website/Mobile application only for lawful purposes. You will not duplicate, transfer, give access to, copy or distribute any part of the Service in any medium without Company's prior written authorization. You will not attempt to reverse engineer, alter or modify any part of the Service; and You will otherwise comply with the terms and conditions of these Terms of Use. When You use the Website/Mobile Application all/any exchange of data (complaints/payment/queries) will be through electronic records (e-mail/sms/app notification/any other reference provided by the Website/Mobile Application) and You consent to receive all or any exchange of data through electronic record.

A "Cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. Company places both permanent and temporary cookies in your computer's hard drive. The cookies do not contain any of your personally identifiable information.

Website/Mobile Application uses data collection devices such as "Cookies" on certain pages to help analyze the web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on Your hard drive that assist the Website in providing services. Website offer certain features that are only available through the use of a "cookie". Some Cookies are “Session Cookies” that allows You to enter Your password less frequently during a session. They are automatically deleted from your hard drive at the end of a session. You are always free to decline Cookies if Your browser permits, although in that case You may not be able to use certain features on the Website and You may be required to re-enter Your password more frequently during a session. Additionally, You may encounter "Cookies" or other similar devices on certain pages of the Website that are placed by third parties. Company do not control the use of Cookies by third parties.

The Website/Mobile Application allows Company to have access to registered users’ personal email or phone number, address, for communication purpose so as to provide you a better way of booking appointments and for obtaining feedback in relation to the Practitioners and their practice. The Privacy Policy sets out, inter-alia: The type of information collected from Users, including sensitive personal data or information; The purpose, means and modes of usage of such information; How and to whom Company will disclose such information; and, Other information mandated by the SPI Rules. The user is expected to read and understand the Privacy Policy, so as to ensure that he or she has the knowledge of, inter-alia: the fact that certain information is being collected; the purpose for which the information is being collected; the intended recipients of the information; the nature of collection and retention of the information; and the name and address of the agency that is collecting the information and the agency that will retain the information; and the various rights available to such Users in respect of such information. Company shall not be responsible in any manner for the authenticity of the personal information or sensitive personal data or information supplied by the User to Company or to any other person acting on behalf of Company. The user is responsible for maintaining the confidentiality of the user’s account access information and password, if the user is registered on the Website/Mobile Application. The user shall be responsible for all usage of the user’s account and password, whether or not authorized by the user. The user shall immediately notify Company of any actual or suspected unauthorized use of the user’s account or password. Although Company will not be liable for your losses caused by any unauthorized use of your account, you may be liable for the losses of Company or such other parties as the case may be, due to any unauthorized use of your account. If a user provides any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or Company has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Company has the right to discontinue the Services to the user at its sole discretion. Company may use such information collected from the users from time to time for the purposes of debugging customer support related issues.


Company’s ranking algorithm for the Practitioners is a fully automated system that lists the Practitioners, their profile and information regarding their Practice on its Website/Mobile Application. These listings of Practitioners do not represent any fixed objective ranking or endorsement by Company. Company will not be liable for any change in the ranking of the Practitioners, which may take place from time to time. The listing of Practitioners will be based on automated computation of the various factors including inputs made by the Users including their comments and feedback. Such factors may change from time to time, in order to improve the listing algorithm. Company in no event will be held responsible for the accuracy and the relevancy of the listing order of the Practitioners on the Website.


All payments made against the purchases/services on Website/Mobile Application by you shall be compulsorily in Indian Rupees acceptable in the Republic of India. Website will not facilitate transaction with respect to any other form of currency with respect to the purchases made on Website. All payments upon initiation of transaction are done by the User to the Company. You have authorised Company to provide/facilitate payment transaction through electronic medium (Use of Credit Card/Debit Card, payment gateway herein refer as Payment Facility’) or Cash on Delivery. Company has all the authority to limit the number of transaction or refuse to process transaction by User without breach of any policy/law or any charges imposed by the issuing Bank. Company may check identification before approving the users commitment to payment and hence delay in confirmation for the approval of payment due to security reasons. You are responsible for your own action and utilizing the services purchased by You. You confirm that Company shall not be responsible for any deficiency in payment of consideration payable towards the services purchased from the Website.

Listing and Clinical Information:

The Services provided by Company or any of its licensors or service providers are provided on an "as is" and “as available’ basis, and without any warranties or conditions (express or implied, including the implied warranties of merchantability, accuracy, fitness for a particular purpose, title and non-infringement, arising by statute or otherwise in law or from a course of dealing or usage or trade). Company does not provide or make any representation, warranty or guarantee, express or implied about the Website/Mobile Application or the Services. Company does not guarantee the accuracy or completeness of any content or information provided by Users on the Website. To the fullest extent permitted by law, Company disclaims all liability arising out of the User’s use or reliance upon the Website, the Services, representations and warranties made by other Users, the content or information provided by the Users on the Website, or any opinion or suggestion given or expressed by Company or any User in relation to any User or services provided by such User.

We may provide information to assist you in clinical decision-making. This may include information and reminders concerning drug interactions, allergies, dosages, as well as general health-care related information and resources. We may also provide forums for our users to exchange information. The information and materials available through the Website are for informational and educational purposes only and are not intended to constitute professional advice, diagnosis or treatment, or to substitute for your professional judgment. Information that may be placed on the Website/Mobile Application by third parties are beyond our control. We are not responsible for the accuracy or completeness of information available from or through our Website/Mobile Application. You assume full risk and responsibility for the use of information you obtain from or through this site/Mobile Application, and you agree that Company is not responsible or liable for any claim, loss, or liability arising from the use of the information. We do not recommend or endorse any provider of health care or health-related products, items or services, and the appearance of materials on the Website/Mobile Application relating to any such products, items or services is not an endorsement or recommendation of them. You agree to review the definitions, functionality, and limitations of the Services, and to make an independent determination of their suitability for your use.

Company assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect user’s equipment on account of user’s access to, use of, or browsing the Website/Mobile Application or the downloading of any material, data, text, images, video content, or audio content from the Website/Mobile Application. If a User is dissatisfied with the Website/Mobile Application, User’s sole remedy is to discontinue using the Website. If Company determines that you have provided fraudulent, inaccurate, or incomplete information, including through feedback, Company reserves the right to immediately suspend your access to the Website/Mobile Application or any of your accounts with Company and makes such declaration on the website alongside your name/your clinic’s name as determined by Company for the protection of its business and in the interests of Users. You shall be liable to indemnify Company for any losses incurred as a result of your misrepresentations or fraudulent feedback that has adversely affected Company or its Users.


The Website allows you to select and schedule appointments with doctors and health care providers registered with the Website/Mobile Application and to whom certain specific terms and conditions apply. Company does not guarantee that a patient will get a confirmed appointment. Further, Company has no liability if such appointment is confirmed but later cancelled by Practices or Practitioners, or the Practitioners are not available as per the given appointment time.

For certain specific Services, Company may chose a doctor or health care provider on your behalf based on the nature of services you request and on the doctor or health care professional available to provide you with the clinical services for the same. Please note that Company (i) does not recommend or endorse any doctors or health care providers mentioned on the Website/Mobile Application; and (ii) does not make any representations or warranties with respect to these doctors or health care providers or the quality of the healthcare services they may provide. Company shall not be liable for any reason whatsoever for the services provided by the health care professional or doctor, and we bear no liability for the consequences to you, of your use of the System or Services.

Company will not be liable for: any wrong medication or treatment quality being given by the Practitioner(s), or any medical negligence on part of the Practitioner(s); any type of inconvenience suffered by the User due to a failure on the part of the Practitioner to provide agreed services or to make himself/herself available at the appointed time, no show by the Practitioner, inappropriate treatment, or similar difficulties; any misconduct or inappropriate behaviour by the Practitioner or the Practitioner’s staff; cancellation or rescheduling of booked appointment or any variance in the fees charged; any medical eventualities that might occur subsequent to using the services of a Practitioner, whom the User has selected on the basis of the information available on the Website/Mobile Application or with whom the User has booked an appointment through the Website.


The Services are not intended to be a substitute for getting in touch with emergency healthcare. If you are an End-User facing a medical emergency (either on your or a another person’s behalf), please contact an ambulance service or hospital directly. We make no guarantees, representations or warranties, whether expressed or implied, with respect to professional qualifications, quality of work, expertise or other information provided on the Website. In no event shall we be liable to you or anyone else for any decision made or action taken by you in reliance on such information. Please note that some of the content, text, data, graphics, images, information, suggestions, guidance, and other material (collectively, “Information”) that may be available on the Website/Mobile Application (including information provided in direct response to your questions or postings) may be provided by individuals in the medical profession. The provision of such Information does not create a licensed medical professional/patient relationship, between Company and you and does not constitute an opinion, medical advice, or diagnosis or treatment of any particular condition, but is only provided to assist you with locating appropriate medical care from a qualified practitioner.


The contents (other than information provided by third parties and users) of Website belong to or are licensed to Company. The appearance, layout, 'look and feel', including text, graphics, images, logos and button icons appearing on the Website, photographs, editorial content, documents, notices, software and other materials are sole property of Company and are subject to protection under the applicable intellectual property and other laws. You are granted the right to access and use the Website/Mobile Application and Facilities subject to the Agreement. This information provided on Website/Mobile Application may be used for personal, internal and non-commercial use only. Any distribution, reprint or electronic reproduction of any content and information from the Website/Mobile Application, in whole or in part, for any other purpose is expressly prohibited, except with Company’s prior consent in writing.


You understand and agree that You are prohibited from doing any of the following: (a) Infecting the Website/Mobile Application, including by posting or transmitting any file which contains viruses, worms, trojans or any other damaging features, or that otherwise interferes with the proper working of Website or the Services; (b) Using any automated data gathering or extraction tools, program, algorithm or methodology, including robot, spider, scraper, deep link, to access, acquire, copy or monitor Website or any portion of the Website, without Companies express written consent; (c) Deciphering, decompiling, or reverse-engineering any of the software comprising or in any way making up a part of Website or the Services, or attempting any of the actions mentioned above. The company disallow any efforts to reverse-engineer our system, our protocols, or explore outside the boundaries of the normal requests made by Users. You agree not to collect or harvest any personally identifiable information, from the Service.


By submitting and posting content on the at Website, You represent that You have all necessary rights and authority to do so. Subject to Your right to do so, You hereby grant Company a perpetual, worldwide, non-exclusive, royalty-free, sub-licensable and transferable license to use, reproduce, distribute, prepare derivative works of, modify, display, and perform all or any portion of the content and information in connection with Facilities, Company and its business, including without limitation for promoting and redistributing part or all of the Website/Mobile Application (and derivative works thereof) in any media formats and through any media channels. You also hereby grant each User/s of the Facilities a non-exclusive license to access through Website/Mobile Application, content, and to use such content as permitted through the functionality of Website and under this Agreement. You agree and undertake that You shall not: (a) Post or transmit any content or information which is libellous or defamatory, or which discloses private or personal matters concerning any person. (b) Post or transmit any information, data, image or program that is indecent, obscene, pornographic, harassing, threatening, abusive, hateful, racially or ethnically offensive; that encourages conduct that would be considered a criminal offense, give rise to civil liability or violate any law; or that is otherwise inappropriate. (c) Post or transmit any message, data, image or program that would violate the property rights of others, including text, images or programs, trade secrets or other confidential proprietary information, and trademarks or service marks rights in which are owned by other persons. (d) Copy or use personal identifying or business contact information about other users without their permission. (e) Make unsolicited e-mails, mailings, telephone calls, or other communications to individuals or companies whose contact details you obtain through the Service. (f) Interfere with other Users' use of the Service, including, without limitation, disrupting the normal flow of dialogue in an interactive area of Website, deleting or revising any content posted by another person or entity, or taking any action that imposes a disproportionate burden on the Service infrastructure or that negatively affects the availability of the Service to others. (g) You may use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media or make modifications to any such information, and do not make any additional representations or warranties relating to such documents. (h) You shall not make any negative or defamatory statement(s) or comment(s) about Us or the brand name or domain name used by us or otherwise engage in any conduct or action that might tarnish the image or reputation, of Company or otherwise tarnish or dilute any Company's trade or service marks, trade name and/or goodwill associated with such trade or service marks, trade name as may be owned or used by Company.


You shall indemnify, defend and hold harmless Company its respective partners, officers, representatives, employees and agents, affiliates, consultants and advisers (collectively, the “Indemnified Persons”) from and against any and all losses, damages, claims, fines, fees, penalties, interest obligations, deficiencies, and expenses (including amounts paid in settlement, interest, court costs, reasonable out-of-pocket fees and expenses of investigators, attorneys, accountants, financial advisors and other experts, and other out-of-pocket expenses of litigation) suffered or incurred by the Indemnified Persons, as a result of, arising from, or in connection with or relating to any matter inconsistent with, or any breach or inaccuracy of any representation, warranty, covenant or agreement made or failure to perform (whether in whole or part) any obligation required to be performed by such you pursuant to this Agreement. The indemnification rights of the Indemnified Persons under the Agreement are independent and are in addition to other rights and remedies available under Law or equity.


In no event shall the Company, its officers, directors, employees, or agents, be liable to You for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever resulting from any (i) errors, mistakes, or inaccuracies of content, (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of our service, (iii) any unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein, (iv) any interruption or cessation of transmission to or from our servers, (iv) any bugs, viruses, trojan horses, or the like, which may be transmitted to or through our service by any third party, (v) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the Companies client, whether based on warranty, contract, tort, or any other legal theory, and whether or not the Company is advised of the possibility of such damages, and/or (vi) the disclosure of information pursuant to these terms of service or privacy policy. The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction.


You represent, warrant and undertake to Company that: (a) You have absolute, unconditional and irrevocable power to execute and perform your obligations in relation to use of Facilities under the Agreement and all necessary corporate and other action has been taken to authorize such execution, delivery and performance; (b) You have the lawful authority and capacity and are legally competent to use the Facilities. You have the capacity to be bound by it or if you are acting on behalf of another person or entity, that you have the authority to bind such entity. (c) This Agreement constitutes your legally, valid and binding obligation, enforceable in accordance with its terms; (d) The execution, delivery and performance of your obligations under this Agreement does not and will not: (i) contravene any Law, or order of any government authority or any judgment or decree of any court having jurisdiction over you; or (ii) conflict with or result in any breach or default under any agreement, instrument, regulation, license or authorization binding upon you or any of your assets. (e) You have not been declared (by any appropriate court or other authority) to be incompetent or of an unsound mind, and is of sound mind; (f) The obligations expressed to be assumed by you under this Agreement are legal, valid, binding and enforceable obligations, subject to applicable laws of insolvency, bankruptcy and equity; Company does not make any representation or warranty as to the item-specifics (such as legal title, creditworthiness, identity, etc) of any of its Users. You are advised to independently verify the bona fides of any particular User that You choose to deal with on the Website and use Your best judgment in that behalf.


If any provision of this Agreement is determined to be invalid or unenforceable under the applicable laws, in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of this Agreement shall continue to remain in full force and effect. In such event, the parties undertake to endeavour in good faith to replace the invalid, illegal or unenforceable provision by a valid, legal and enforceable provision which contains, as nearly as possible, the rights and obligations contained in the provision to be replaced. You agree that if Company does not exercise or enforce any legal right or remedy which is contained in the Agreement (or which Company has the benefit of under any applicable law), such failure to exercise such right or remedy may not be construed as a waiver of any other rights and remedies of Company This Agreement represents the entire understanding and agreement between End-User and Company regarding the subject matter of the same, and supersedes all other previous agreements.


Any dispute, difference, controversy or claim arising out of or relating use of the Facilities by You or relating to or arising out of this Agreement or the construction, interpretation, breach, termination or validity thereof shall be finally settled under the rules of arbitration set out under the Indian Arbitration and Conciliation Act, 1996 by sole arbitrator mutually appointed by the Company and You. The place of arbitration shall be in Pune, Maharashtra and all the arbitration proceedings shall be conducted in the English language. Each party shall bear its respective costs of the arbitration, unless arbitrators otherwise direct in their arbitral award. In case there is any dispute regarding the shipment of the Device or services for the area not covered by Company, in such cases Company will not be responsible for the non-delivery of the product. The User Protection Program covers User who are unable to successfully resolve their dispute with the Company. The User can write to support@RxHealth.co .If there is any issue with respect to RxHealth and is not resolved. Company's Customer Support team will look into the case to check for possible fraud or if the User has been blacklisted/blocked from making purchases or avail use of the service on the Website. Only after verifying these facts, a dispute can be registered. Once any complain has been registered the Company will get in touch with the User to resolve the dispute.


This Agreement, including all matters relating to its validity, construction, performance and enforcement, shall be governed by and construed in accordance with Indian Law. Subject to the provisions of Clauses above, providing for arbitration, for any legal proceedings, the courts of competent jurisdiction at Pune, Maharashtra shall have exclusive jurisdiction in relation to such proceedings.


Privacy Policy and Disclaimer are incorporated herein by reference in its entirety.


Whitetap Technoservices Private Limited CIN U74999PN2016PTC157883, registered address: Wing B, Flat No.7, First Floor, H. No 416 Mangalwar Peth, Pune - 411011, Maharashtra INDIA (“Whitetap”, “Company”) is publisher of internet resource and mobile application (“RxHealth and RxHealth.co”) owns and operates through service provided through www.RxHealth.co (Web site and RxHealth a Mobile Application) is committed to your privacy.

This online privacy policy ("Privacy Policy") discloses RxHealth's practices for the Websites/Mobile Application and subscriber based services ("Services") including the type of information being collected, method of such information collection, use of such information and sharing of such information with third parties. RxHealth can be contacted at mailto:support@RxHealth.co for any privacy concerns. For the purposes of this Privacy Policy, "personal information" shall mean and include information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available to RxHealth, is capable of identifying such person. RxHealth hereby notifies you of the following:



RxHealth is the sole owner of the information collected on the Website/Mobile Application. We will not sell, share, transfer or rent any personal information to others in ways different from what is disclosed in this Privacy Policy, the Terms of Use. RxHealth collects information from you on the "Sign Up" and "Registration" pages ("Profile Pages") of the Website/Mobile Application. RxHealth reserves the rights to collect, disseminate, sell or otherwise disclose non-personal information provided by you.


During the collection of information on the Profile Pages on the Website/Mobile Application, you are required to provide your applicable contact information (such as name, physician license information, e-mail address and the like). A mobile verification code and registration number is used to confirm your identity. An email address is also used to contact you about the materials and information on the Website/Mobile Application. When the Website/Mobile Application request for the confirmation of your identity, the Website/Mobile Application will clearly indicate the purpose of the inquiry before such information is requested. In the case of professional information, professional information provided by you to us will be authenticated against a third party provider. Professional information shall include but not limited to physician license number, details regarding qualifications and specialties, experiences, associations, awards, recognitions and the like.


Pursuant to registration as a doctor or a health care provider on the Website/Mobile Application, you may provide additional information in your personal profile describing your credentials, professional experiences, academic background, biography, photograph, address and the like. Your personal profile shall be available for viewing by other registered participants of RxHealth and will be considered non-confidential and non-proprietary. Providing additional information in your personal profile beyond what is required at registration is entirely optional and can be altered or removed by you at any time.


Every computer connected to the Internet is given a domain name and a set of numbers that serve as that computer's Internet Protocol or IP address. When you browse the Website/Mobile Application, our web servers automatically recognize your domain name and IP address. The domain name and IP address reveal nothing personal about you other than the IP address from which you have accessed the Websites.


For the purposes of inviting and introducing third parties to RxHealth, You will be given the option to import or otherwise provide email addresses of third parties to RxHealth. On doing so, RxHealth will not store your affiliated username and corresponding password.


RxHealth strongly encourages parents and guardians to supervise the online activities of their minor children and consider using parental control tools available from online services and software manufacturers to help provide a child-friendly online environment. These tools also can prevent minors from disclosing their name, address, and other personally identifiable information online without parental permission. Please note that although the Website/Mobile Application are not intended for use by minors, RxHealth respects the privacy of minors who may inadvertently use the Internet.


Upon initial communication from RxHealth, you may opt-out of receiving further communication from RxHealth. To be completely removed from the RxHealth mailing list, you may contact support@RxHealth.co, If you are using an e-mail forwarding service or other similar service please make sure to include the correct e-mail address or addresses.



RxHealth does not collect personal health information about individuals, except when individuals consent to share such personal health information on the Website/RxHealth to doctors and health care providers. You understand that you may have the option of uploading your health / medical information on the Website in order to enable your doctor or health care provider access your previous medical history. While RxHealth takes utmost care with respect to the security of the information you decide to upload, you understand that any information that you disclose on the Website/Mobile Application is at your own risk. By uploading / sharing / disclosing your medical information on the Website/Mobile Application, you hereby give your consent to RxHealth to store such health / medical information on RxHealth's servers. RxHealth will retain such medical / health information you upload on the Website/Mobile Application for as long as it is needed to fulfill the service you seek to avail on the Website/Mobile Application. If you delete your account, RxHealth will delete such medical / health information. But please note: (1) there might be some latency in deleting this information from our servers and back-up storage; and (2) we may retain this information if necessary to comply with our legal obligations, resolve disputes, or enforce our agreements. RxHealth does not collect or maintain information that would associate this submission with a specific patient or individual. The Health Insurance Portability and Accountability Act of 1996 (HIPAA) privacy rule, which took effect on April 14, 2003, allows for the use of de-identified health information so long as identifiers have been "stripped" and a key is not disclosed that would allow the information to be re-identified. RxHealth does not possess a key to re-identify patient data.


Information collected from you may be transferred to a third party as a result of a sale or acquisition, merger or bankruptcy involving RxHealth.


A cookie is a small piece of data that is sent to your browser from a web server and stored on your computer's hard drive. A cookie cannot read data off your hard disk or read cookie files created by other sites. Use of a cookie is in no way linked to any personally identifiable information while on the Websites. Once you close your browser, the cookie simply terminates. For instance, by setting a cookie on your browser, you would not have to log in a password more than once, thereby saving time while on the Website/Mobile Application. You can choose whether to accept cookies by changing the settings of your browser. You can reset your browser to refuse all cookies or allow your browser to show you when a cookie is being sent. If you reject the cookies on the website/Mobile Application, you may still be able to use the Website/Mobile Application, but it shall be limited to certain minimal functionality. The only drawback to this is that you may be limited only to some areas of the Website/Mobile Application or limited to certain functions of the Website/Mobile Application. Some of our business partners may use cookies on the Website/Mobile Application. Please note that we have no access to or control over these cookies. RxHealth and our business partners may use cookies to better personalize the content, banners, and promotions that you see on the Website/Mobile Application.


RxHealth may use IP addresses to analyze trends, administer the Site, track your movement, and gather broad demographic information for aggregate use.



RxHealth may share aggregated demographic information with RxHealth's partners. This is not linked to any personal information that can identify any individual person. RxHealth shall not be liable for the transfer of any personal information resulting from loss or distribution of data, the delineation or corruption of storage media, power failures, natural phenomena, riots, acts of vandalism, sabotage, terrorism or any other event beyond RxHealth's control.


RxHealth may partner with third parties to provide specific services. When you sign up for these third party services, RxHealth will share names, or other contact information that is necessary for the third party to provide these services. According to RxHealth's contractual arrangements with parties, these parties are not allowed to use personal information except for the explicit purpose of providing these services.


RxHealth maintains a strict "No-Spam" policy, which means that RxHealth does not intend to sell, rent or otherwise give your e-mail address to a third party without your consent.


RxHealth takes your right to privacy very seriously and has taken measures to safeguard and respect your personal information. RxHealth will only disclose your personal information in the event it is required to do so by law, rules, regulations, law enforcement, governmental official, legal authority or similar requirements.


When you participate in a forum on the Website/Mobile Application including, but not limited to posts, poll votes, and post comments, your name and IP address may be recorded for purposes of maintaining your own account within the Forums, and preventing abuses of the forums. This information is not used to personally identify you outside the RxHealth community. In order to diffuse the information in the Website/Mobile Application ' forums to a wider audience, RxHealth may, from time to time, collect some of your postings and group them together to use in a specific publication, print, electronic mailing or other public dissemination. At no point however will your name or IP address be revealed in any publication. In addition, when your postings are used in this fashion, they may be edited to fit with the general content of the publication being prepared. It is important to remember that whenever you voluntarily disclose personal information in a forum, through e-mail or elsewhere, that information can be collected and used by others. If your personal information is accessible to the public, you may receive unsolicited messages from other parties in return. You are solely responsible for maintaining the secrecy of your personal information. You may participate in any forums offered through the Website/Mobile Application, but you agree not to post any material the content of which (i) is defamatory, libelous, obscene, indecent, abusive, threatening to others, or in violation of any law; or (ii) infringes the copyright, trademark right, or other intellectual property right of any third party. You will be solely responsible for all content that you post on any forum available on the Website/Mobile Application. You agree to indemnify RxHealth and its officers and employees from and against all liabilities, judgments, damages, and costs (including attorney's fees) incurred by any of them which arise out of or are related to the content that you post. Forums are intended only for the personal use of RxHealth subscribers, and may not be used for commercial purposes or for organized political activity.



RxHealth takes all necessary precautions to protect your personal information both online and off-line. No administrator at RxHealth will have knowledge of your password. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to log off from the Website/Mobile Application when you are using a shared computer. RxHealth also protects your personal information off-line. Access to your personal information is limited to employees, agents or partners and third parties with whom we are working who RxHealth reasonably believes will need that information to provide services to you. However, RxHealth is not responsible for the confidentiality, security or distribution of your own personal information by our partners and third parties outside the scope of our agreement with such partners and third parties.


The Website/Mobile Application may contain links to other third party sites. The third party sites are not necessarily under the control of RxHealth. Please note that RxHealth is not responsible for the privacy practices of such third party sites. RxHealth encourages you to be aware when you leave the Website/Mobile Application and to read the privacy policies of each and every third party site that collects personal information. If you decide to access any of the third-party sites linked to the Website/Mobile Application, you do this entirely at your own risk. Any links to any partner of the Website/Mobile Application is the responsibility of the linking party, and RxHealth shall not be responsible for notification of any change in name or location of any information on the Website/Mobile Application. E.



If your personal information changes, or if you no longer desire to use the Website/Mobile Application, you can update your profile on the profile pages of the Website/Mobile Application. RxHealth will endeavor to correct, update or remove your personal data provided to RxHealth.


We may update this Privacy Policy at any time, with or without advance notice to you. In the event there are significant changes in the way we treat your personal information, or in the Privacy Policy, we will display a notice on the Website/Mobile Application or send you an email, so that you may review the changed terms prior to continuing to use the Website/Mobile Application. As always, if you object to any of the changes to our terms, and you no longer wish to use the Website/Mobile Application, you may contact us to deactivate your account. Unless stated otherwise, our current Privacy Policy applies to all information that RxHealth has about you and your account. Using the services on the Website/Mobile Application or accessing the Website/Mobile Application after a notice of change has been sent to you or published on our Website/Mobile Application shall constitute your consent to the changed terms.


As necessary, RxHealth may send you Website/Mobile Application and service announcement updates. You will not be able to unsubscribe from service announcements, which contain important information about the Website/Mobile Application. RxHealth communicates via e-mail to provide requested services and to resolve issues relating to your account.


Terms of Use and Disclaimer are incorporated herein by reference in its entirety. By using this website, you indicate your consent to the terms of this privacy policy. RxHealth reserves the right, in its sole discretion, to change, modify, add or delete portions of the terms of this privacy policy at any time.


Terms of Use and Disclaimer are incorporated herein by reference in its entirety.


Whitetap Technoservices Private Limited CIN U74999PN2016PTC157883, registered address: Wing B, Flat No.7, First Floor, H. No 416 Mangalwar Peth, Pune - 411011, Maharashtra INDIA (“Whitetap”, “Company”) is publisher of internet resource and mobile application (“RxHealth and RxHealth.co”) owns and operates through service provided through www.RxHealth.co (Web site and RxHealth Mobile Application)

You agree that your use of the Company shall be at your sole risk. To the fullest extent permitted by law, the company, its officers, directors, employees, and agents disclaim all warranties, express or implied, in connection with the service and Your use thereof. The Company makes no warranties or representations about the accuracy or completeness of this service's content and assumes no liability or responsibility for any of following- (i) errors, mistakes, or inaccuracies of content. (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of our service. (iii) any unauthorized access to or use of our servers and/or any and all personal information and/or financial information stored therein, (iv) any interruption or cessation of transmission to or from our service, (iv) any bugs, viruses, trojan horses, or the like which may be transmitted to or through our service through the actions of any third party, (v) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via Company. The Company does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the Company, and the Company will not be a party to or in any way be responsible for monitoring any transaction between you and third-party providers of Device/s or services. As with the purchase of a Device/s or service through any medium or in any environment, you should use your best judgment and exercise caution where appropriate. Company reserves its right to initiate civil and/or criminal proceedings against a user who, files a invalid and/or false claims or provides false, incomplete, or misleading information. In addition to the legal proceedings as aforesaid, Company may at its sole discretion suspend, block, restrict, cancel the Display Name [and its related Display Names] of such user and/or disqualify that user and any related users from availing protection through this program. Any person who, knowingly and with intent to injure, defraud or deceive, files a Fraudulent Complaint containing false, incomplete, or misleading information may be guilty of a criminal offence and will be prosecuted to the fullest extent of the law.


Terms of Use and Privacy Policy are incorporated herein by reference in its entirety.